The pre-arrival email
Subject: Upgrade request for upcoming stay — Confirmation [CONFIRMATION NUMBER] Hi [Hotel Name] team, I'm looking forward to my upcoming stay from [Arrival Date] to [Departure Date] (confirmation #[CONFIRMATION NUMBER], booked under [Name on Reservation]). I'm reaching out ahead of time because [we're celebrating our anniversary / it's my birthday / this is our first trip together / I'm a [Loyalty Program] member, #[Membership Number]], and I wanted to ask — is there any possibility of being considered for a complimentary room upgrade or a quiet/high-floor room, subject to availability? Totally understand if it's not possible, and either way I'm really looking forward to the stay. Thank you so much for taking a look, and please let me know if you need anything else from me before arrival. Best, [Your Name] [Phone Number]